The objective is to identify these public and private services and create a path for users to take that is the most efficient and suit their needs.
Currently it is difficult to identify all the various Shuttles and services available within a city. Google Maps, HopStop are likely the most popular of this type of service. Many of these services are not advertised digitally and spread via word of mouth, signage, or via a separate website.
We were 3 people in the team for this project
We had distributed work equally and so I contributed to all the steps and all the discussions
The project lasted for 2 months and user research was the longest part of this study.
I am proud of being able to gather really good information through interviewing the target audience.